Multimedia traffic has drastically grown in the last few years. In addition, some of the last paradigms proposed, like the Internet of Things (IoT), adds new types of traffic and applications. Software-defined networks (SDNs) improve the capability of network management. Combined with SDN, artificial intelligence (AI) can provide solutions to network problems based on classification and estimation techniques. In this paper, we propose an artificial intelligence system for detecting and correcting errors in multimedia transmission in a surveillance IoT environment connected through a SDN. The architecture, algorithm, and messages of the SDN are detailed. The AI system design is described, and the test-bed and the data set are explained. The AI module consists of two different parts. The first one is a classifying part, which detects the type of traffic that is sent through the network. The second part is an estimator that informs the SDN controller on which kind of action should be executed to guarantee the quality of service and quality of experience. Results show that with the actions performed by the network, like jitter can be reduced up to 70% of average and losses can be reduced from 9.07% to nearly 1.16%. Moreover, the presented AI module is able to detect critical traffic with 77% accuracy.
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